Customer Care

Is your wedding coming up quickly?

I understand the anxiety.

All my bridal capes and veil on my website are guaranteed to arrive a week after purchase, and you can upgrade to 2 day shipping via Fedex at checkout.

No need to be worried about anxiously checking tracking details for your bridal accessories. You have more important things to focus on.

Production Times

When should I order?

I recommend ordering as soon as possible for a stress-free experience. Most brides order their accessories about 3 months or so in advance of their wedding. But many order even further in advance so that they can bring their accessories to hair trials and fittings.

When will my item ship?

All items will ship within a week of placing your order unless otherwise specified. Contact me for rush orders if you need your accessory sooner.

How long do custom orders take to ship?

Most custom orders take about 2-3 weeks to make and ship. But timing can vary based on materials and the design. Please contact me as soon as possible for custom orders as I can be booked months in advance during peak wedding season.

Rush order are accepted, so contact me for a more accurate timeframe.

Shipping

How much is shipping?

I offer free USA shipping via USPS. Upgrade to Fedex 2 day delivery for $19.99.

International orders going outside the USA are $19.99 and shipped via USPS. You can choose to upgrade to Fedex shipping.

I need a piece quickly. Do you accept rush orders?

Yes! I offer 2 day or overnight shipping (via FedEx) upon check-out. If you have additional questions, then please message me or e-mail me.